TERMS & CONDITIONS

PAYMENT AND RETURNS


BLUSH ACCEPTS RETURNS AS PER THE FOLLOWING POLICY

·        Only defective/damaged products will be accepted for returns/refunds.

·        Customer needs to raise an alert with us within 2 working days from the date of delivery for being eligible for the return.

·        Only those products will be eligible for return policies which are received by us within 10 working days of the date of delivery.

·        BLUSH retains the rights to examine whether the product returned is defective/ damaged and based on the verification BLUSH will either reship/replace the product to the customer.

·        In case product is defective or damaged then BLUSH team will replace and reship the product to the same shipping address of the customer subject to the availability of the stock of the product.

·        In case the returned product is not defective/damaged then the customer will be informed about the same and the same product will be reshipped to the shipping address of the order.

·        Customer will have to bear the shipment charges for the replaced/reshipped product.

·        If the product stock is unavailable then a request for the refund will be initiated and the same shall be informed to the customer through his/her registered email.

·        Customer needs to inform BLUSH within 24 hrs of Delivery in cases of accessory missing, transit damage and dead on arrival cases.


CANCELLATION POLICIES

·        The amount will not be transferred to the respected retailer until the user receives the product he orders and changes his status to 'Delivered' on www.bushhomes.com. If the delivery fails within the specified deadline, the order will be cancelled and the amount will be refunded to the user.

·        If the user places the order and due to some reason (unexpected lack of inventory or any other reason) the retailer is not able to ship the product, the order will be cancelled and the amount will be refunded.

·        If the seller reports order as shipped and delivered from their side and the user does not raise an alert within 2 days the money would be transferred to the seller.

·        Customer needs to inform BLUSH within 24 hrs of the Delivery in cases of accessory missing, transit damage and dead on arrival cases.


REFUND POLICY

·        Only those products which are returned from the customers as per the acceptable return policy and for which the replacement is not possible will be eligible for refunds.

·        In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, BLUSH may, at its discretion, either contact the customer for instructions or cancel the order and notify the customer of such cancellation. In such cases BLUSH will refund the charged amount to the customer (only for which the payment is already received).

·        Customer needs to inform BLUSH within 24 hrs of the Delivery in cases of accessory missing, transit damage and dead on arrival cases.


FOR ONLINE REFUNDS

·        In case the payment mode of the refunded order is Online (Credit Card/Net Banking) the amount will be refunded to the Customer Card Account.

·        Refund is done within 2 working days of the request for refund whereas the same will be reflected in your account within 3-5 working days.



FOR OFFLINE REFUNDS

·        In case the payment mode of the refunded order is offline (COD/Cheque/DD/any other offline payment mode) the mode of refund will be through Cheque.

·        Refund is done within 2 working days of the request for refund whereas the refund cheque will be sent at your billing address within 5-7 working days.



Payment Method

Powered By Blushhomes © 2015